First World Tours Refund Policy
The information and prices shown on this website may have changed by the time you come to book your arrangements. Although we make every effort to ensure the accuracy of the website information and prices at the time of loading, regrettably errors do occasionally occur. You must therefore ensure you check the price and all other details of your chosen arrangements with us at the time of booking.
We reserve the right to increase the price of your holiday after you have booked but not later than 30 days before the departure date stipulated and will send an amendment invoice reflecting any changes made. After a confirmation invoice has been sent to you, any increase to your holiday price will be as the result of changes in our costs of supplying your holiday resulting from transportation charges, fuel, airport charges, scheduled air fares and other transport charges which form part of our contract with transport provider, currency fluctuations and government action. An administration charge and any other relevant travel agents commission is included within these amounts.
If the increase would be 2% or less of the holiday price shown on your Confirmation Invoice (excluding insurance premiums and any amendment charges), we will absorb the changes in our costs described above and will only pass on any increase above that level. If any change in our costs would cause a reduction in your holiday price, we will not make refunds of amounts less than 2% of your holiday price (calculated as above), but we will refund in full amounts exceeding such 2%, after deducting an administration charge of Â£1. If the increase is more than 10% of the holiday price (calculated as above), then: â
1. You may cancel your holiday booking within 14 days of the Amendment Invoice date and receive a refund of all monies paid to us except any amendment charges; we will only consider an appropriate refund of insurance premium paid if you can show us that you are unable to transfer or reuse your policy; and
2. The increase will be considered a Major Change as described in sectionÂ 6 below and, unless you choose to cancel under paragraph 1 above, you will be entitled to the alternatives set out in section 6 for those circumstances, but in either case you will receive compensation in accordance with section 6. The price quoted on the last Amendment Invoice issued is guaranteed, unless you change your holiday booking. Any increases in our costs which occur after the last Amendment Invoice has been sent will be borne by us. Should you instruct your credit/debit card company to âcharge backâ any payment(s) properly due from you in respect of your booking, we will charge you a fee of Â£10 per incident and associated costs. We further reserve the right to cancel your booking and/or take legal action against you for all outstanding payment(s).